Change & Continuous Improvement Leader

Stellenbeschreibung:

Lead the planning, execution, and sustainment of organizational change initiatives across multiple business functions
Develop change management strategies, stakeholder engagement plans, communication plans, and adoption frameworks
Partner with leadership teams to assess organizational readiness and mitigate resistance to change
Facilitate workshops, leadership sessions, and stakeholder meetings
Establish metrics to measure change adoption, engagement, and program effectiveness
Identify opportunities to improve operational efficiency, productivity, quality, and customer experience
Lead process improvement initiatives using Lean, Six Sigma, Agile, or other continuous improvement methodologies
Analyze business processes, workflows, and operating models to eliminate inefficiencies and enhance performance
Facilitate process mapping, root cause analysis, and problem-solving sessions
Develop and maintain an enterprise continuous improvement framework
Collaborate with executive leaders to align initiatives with organizational priorities and growth objectives
Support strategic projects, integrations, systems implementations, and business transformation efforts
Establish governance structures, project reporting, and executive-level performance dashboards
Provide data-driven insights and recommendations to leadership teams
Define KPIs and success metrics for transformation and improvement initiatives
Monitor progress against goals and provide regular leadership updates
Quantify operational and financial benefits from improvement efforts
Build partnerships across business units and functional teams
Mentor leaders and employees on change management and continuous improvement practices
Advise senior leadership on organizational effectiveness and transformation initiatives

Requirements

Bachelor's degree in Business, Organizational Development, Industrial Engineering, Operations, or a related field
10+ years of experience leading organizational change, business transformation, operational excellence, or continuous improvement initiatives
Demonstrated success leading enterprise-wide projects with significant organizational impact
Experience working in complex, matrixed environments with diverse stakeholder groups
Experience within financial services, professional services, insurance, brokerage, consulting, or related industries is preferred
Master's degree preferred
Lean Six Sigma Green Belt, Black Belt, or equivalent certification
PROSCI Change Management Certification or comparable change management credential
Experience supporting mergers, acquisitions, integrations, or large-scale business transformations
Strong change management and organizational development expertise
Exceptional project and program management capabilities
Excellent analytical and problem-solving skills
Ability to influence and engage stakeholders at all levels, including executive leadership
Strong communication, facilitation, and presentation skills
Demonstrated ability to drive measurable business outcomes
Advanced proficiency with Microsoft Office and business intelligence/reporting tools

Core Competencies

Demonstrates expertise in leading organizational change initiatives, developing change management strategies, and driving continuous improvement using methodologies such as Lean and Six Sigma. Proven ability to influence stakeholders, measure program effectiveness, and align initiatives with organizational goals.