Customer Marketing Manager (Fully Remote)

Overview

• Ethena combines top-rated compliance training with intelligent AI that adapts to your company's unique brand, roles, and policies.
• We support 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate.

How we work

• We value diversity, ask thoughtful questions, and build with empathy for customers and each other.
• Our workforce is fully remote, with team-wide meetings inclusive of all North American time zones.

What you\'ll do

• Own email communications and lifecycle marketing to drive expansion and upsell within existing accounts.
• Run customer webinars, manage a customer advisory board, and capture customer stories for advocacy.
• Build and manage reference programs and peer review platforms to support growth.

What makes a great candidate

• You have customer marketing experience at a B2B SaaS company and a revenue mindset.
• You are a storyteller with cross-functional range and a bias toward action.
• You are fluent in MarTech and AI, with HubSpot experience and curiosity about compliance.

Ethena provides compliance training that customizes itself to your company, combining top-rated content with AI to adapt training to your brand, roles, and policies. They support over 1 million learners across 2,000+ organizations with a 93% learner approval rating and 96% customer renewal rate, fostering a fully remote, diverse, and empathetic culture.