Delivery Station Team Lead（Hamburg）

About JD Logistics

JD Logistics (JD Logistics), part of JD.com, is a technology-driven supply chain and logistics solutions provider with a global reach.

We work with smart warehousing, autonomous delivery, and innovative technology to keep goods moving worldwide.

Responsibilities

1. Report to the station manager and station supervisor, be responsible for on‑site operational coordination during a shift, and assist drivers in unloading and sorting goods upon their arrival at the station.
2. Master the delivery process and monitor the efficiency and quality of driver delivery.
3. Be responsible for the daily training and implementation of the driver business system and SOPs, ensuring that all employees are familiar with and grasp the system.
4. Collaborate with the customer service team, handle customer inquiries via phone, and monitor the delivery experience guarantee.

Equal Opportunity Employer

We’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.