Equipment Support

Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do:

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

We are seeking a dedicated and technically skilled Equipment Support professional to join our team at JD DEVELOPMENT DE GmbH. In this role, you will be responsible for ensuring the optimal functioning, maintenance, and repair of a variety of equipment, contributing directly to our operational efficiency and project success.

Job Responsibilities

• Perform routine preventative maintenance on a wide range of company equipment, including but not limited to machinery, tools, and systems.
• Diagnose and troubleshoot technical issues, identifying root causes of malfunctions and implementing effective solutions.
• Execute repairs, replacements, and adjustments to equipment components, ensuring adherence to safety protocols and manufacturer specifications.
• Maintain accurate records of equipment maintenance, repairs, and service history.
• Assist in the installation, calibration, and commissioning of new equipment.
• Provide technical support and guidance to equipment users, offering training on proper operation and basic troubleshooting.
• Manage and organize spare parts inventory, ensuring availability of critical components.
• Collaborate with other departments to minimize equipment downtime and optimize operational workflows.
• Adhere to all company safety regulations and procedures.
• Suggest improvements for equipment performance, reliability, and longevity.

Job Qualifications

• Proven experience in equipment maintenance, repair, or a similar technical support role.
• Strong mechanical and electrical aptitude with a solid understanding of diagnostic tools and techniques.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Proficiency in troubleshooting and problem-solving complex equipment issues.
• Excellent communication and interpersonal skills, with the ability to effectively explain technical information to non-technical personnel.
• Detail-oriented with strong organizational skills for record-keeping and inventory management.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license may be required for potential travel to various sites.
• Relevant technical certification or vocational training is highly desirable.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.