Field Service Representative

JobtailorRemote

Stellenbeschreibung:

Responsibilities

Provide onsite and remote support for multiple manned aerial ISR platforms to our customers at CONUS and OCONUS locations.
Collect, maintain, service, troubleshoot, test and compile technical data for aircraft mission equipment suite/ GFE.
Implement established configuration management, safety and quality assurance processes IAW AS9100D and contractual requirements.
Track and document hardware/software across multiple locations and programs.
Engineer, monitor, manage, and troubleshoot internal and external networks.
Oversee and troubleshoot virtual environments to include VMware.
Monitor and manage storage appliances, and databases, and apply fault solution with vendor support.
Create documentation on new technologies or configuration procedures for program uniformity.

Requirements

Bachelor’s degree and 4 - 8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience in Networking, VMware, or Microsoft servers.
Additional 4 years of experience may be used in lieu of a degree.
DoD 8570/8140 IAT or IAM Level II or higher
General IT knowledge and ability to identify issues and research corrective actions.
Knowledge of DISA STIGs & SRGs and how to implement hardening to information systems and network devices.
Strong desire to grow and learn new technologies
Be willing to travel and/or deploy to CONUS and OCONUS locations as required per contract.
Current SECRET clearance with ability to obtain TS.
Prior military Airborne ISR and flight operations experience strongly desired.

Core Competencies

Demonstrates expertise in Networking, VMware, and Microsoft Servers, with a strong focus on configuration management, safety, and quality assurance processes. Capable of providing technical support for aerial ISR platforms and implementing security hardening measures in compliance with DISA STIGs.