Field Service Specialist

In this role you drive complex Field Service deals by translating customer requirements into scalable, architecture-driven solutions. You will lead end-to-end design and demonstrations, aligning Field Service capabilities with business outcomes. You’ll work with cross-functional teams to communicate value, build trust, and move deals through to deployment at enterprise scale. This is a mission-driven opportunity to shape AI-powered Field Service solutions within Salesforce.

• Demonstrate expertise in scheduling for mobile, asset management, and integration technologies
• Assess market and technical landscape to position Salesforce Field Service as the best fit
• Provide actionable technical recommendations to drive usage at scale in production
• Lead technical design sessions and document domain-specific workflows aligned with client goals
• Build customer champions and establish technical credibility through discovery calls
• Present executive-level product demonstrations and articulate the value of Field Service
• Translate business requirements into solution architectures and roadmaps leveraging Field Service and mobile capabilities
• Manage technical due diligence and risk for complex mobile and scheduling deployments

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture with focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Ability to architect and present end-to-end solution designs for complex deployments
• Experience leading technical discovery sessions and translating requirements into architectures and roadmaps
• Strong executive presence for product demonstrations and C-suite communication
• Experience managing technical due diligence and risk in complex deal cycles
• Familiarity with integration technologies and patterns (APIs, middleware, IoT)
• Experience in competitive positioning within the field service tech landscape

• Executive presence
• Stakeholder management
• Strategic thinking
• Salesforce Field Service (FSL)
• Scheduling optimization
• Mobile capabilities