IT Requirements Engineer

The IT Requirements Engineer is a key role within the European IT organization, responsible for partnering with business stakeholders to identify process improvement opportunities, gather and document business requirements, and deliver technology solutions that improve operational efficiency and business performance.

This position serves as the bridge between business functions and technology teams, ensuring business needs are translated into practical, scalable, and supportable solutions. The role will drive continuous improvement initiatives through process optimization, automation, data analysis, and digital transformation efforts while supporting strategic business objectives across manufacturing, engineering, quality, supply chain, and shared services functions.

The successful candidate will work closely with site leadership, business stakeholders, and global IT teams to deliver measurable business value through technology-enabled process improvements.

Principle Duties (includes, but is not limited to):

Business Analysis & Requirements Management

• Partner with business stakeholders to understand operational challenges and identify improvement opportunities
• Facilitate workshops and requirement gathering sessions
• Document business requirements, user stories, process maps, and functional specifications
• Define and maintain AS-IS and TO-BE business process models
• Conduct gap analysis and recommend solutions aligned with business objectives
• Support User Acceptance Testing (UAT) activities and solution validation

Process Improvement & Digital Transformation

• Analyze existing business processes and identify automation opportunities
• Drive continuous improvement initiatives through technology and process optimization
• Support Lean Manufacturing and Operational Excellence initiatives
• Develop business cases and ROI assessments for proposed solutions
• Measure and report business value generated through implemented improvements

Data Analysis & Reporting

• Analyze business data to identify trends, risks, and improvement opportunities
• Develop business dashboards and reporting solutions
• Support data-driven decision making through analytics and visualization tools
• Assist business leaders in defining meaningful KPIs and performance metrics

Automation & Solution Delivery

• Design, develop, and maintain workflow and automation solutions
• Support implementation of Power Platform solutions including Power Automate, Power Apps, and Power BI
• Collaborate with technical teams, vendors, and business stakeholders throughout project lifecycles
• Ensure solutions adhere to corporate security, compliance, and governance standards
• Implement error handling, monitoring, and process controls where applicable

Stakeholder Engagement & Change Management

• Build strong partnerships with business stakeholders at all organizational levels
• Manage competing priorities across multiple initiatives
• Support organizational change through communication, training, and adoption activities
• Act as a trusted advisor for technology-enabled business improvements

Essential Qualifications / Experience:

• 3+ years of experience in Business Analysis, Process Engineering, IT Operations, Digital Transformation, or related field
• Strong experience gathering and documenting business requirements
• Experience creating process maps, workflow documentation, and business cases
• Understanding of automation technologies and workflow platforms
• Experience working with cross-functional business teams
• Strong analytical and problem-solving capabilities
• Excellent verbal, written, and presentation communication skills
• Ability to communicate effectively with both technical and non-technical audiences
• Strong stakeholder management and facilitation skills
• Highly self-motivated with strong organizational skills
• Ability to manage multiple projects and priorities simultaneously
• Familiarity with IT governance, security, and compliance requirements
• Conversational level of English
• Ability to travel up to 10% as required

Preferred Experience:

• Bachelor's Degree in Information Technology, Business Information Systems, Engineering, Computer Science, or related field
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI)
• Experience with ERP platforms (SAP, Oracle, Infor, Microsoft Dynamics, or similar)
• Experience with project management methodologies
• Knowledge of Lean Manufacturing and Continuous Improvement methodologies
• Knowledge of Change Management frameworks
• Experience with SQL and data analytics tools
• Experience with requirements management platforms such as Azure DevOps, Jira, or ServiceNow
• General scripting knowledge (PowerShell, Python)
• Manufacturing industry experience
• 5+ years of overall relevant experience
• Track record of driving incremental change via process and/or IT tools
• Ability to translate technical IT terminology into simple business solutions
• Integrity and ethical qualities of the highest standard and comfort in raising awareness to concerns up the leadership chain of command
• Self-starter with desire to foster a sense of urgency when addressing customer and business concerns
• Demonstrated commitment to continuous improvement and employee productivity
• Must demonstrate strong analytical and problem solving thought process
• The ideal candidate will have the interest and aptitude for continued professional growth. He/she will possess the competencies and aspirations to progress in functions and levels beyond IT operations site leadership

Opportunities at CRANE:

• Personal development - Work with other high-energy individuals and technical experts in a cross-functional, results focused environment
• Technical development - Opportunity to refresh, refine, or enhance technical skills with certifications or classroom courses
• Career advancement - Natural candidate for regional operations lead, business systems analyst, or project manager track