Manager, Forward Deployed Engineering - London

About the team

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.

About the role

As an FDE manager, you’ll lead FDEs through high‑stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.

Responsibilities

• Lead and grow a team of FDE delivering production systems with frontier models.

Location and Logistics

This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. The role also requires travel up to 25%.