Mid-Market Customer Success Manager (Fully Remote)

Responsibilities

• Own the customer's renewal, usage, and adoption of Kenect product features.
• Identify, strategize and execute account expansions, feature upsells and cross-sales.
• Promote maximum value of the product, identify new opportunities to ensure growth attainment.

Skills & Qualifications

• 2+ years of Customer Success experience in a SaaS or software company.
• Driven, self-motivated, enthusiastic and with a "get things done" attitude.
• Ability to manage a large portfolio of clients with amazing task and time management.