Operations Excellence Senior Director, Central Europe (ECAL)

In this senior role, you will lead Operations Excellence for Central Europe, translating strategy into scalable, data-driven execution. You’ll drive performance, automation, and AI-enabled initiatives while shaping Sales Operations, Deal Value Engineering, and deal support. You work closely with executive leadership to enable growth and transformation in a complex, international environment. This is a high-visibility position with a clear impact on revenue efficiency and cross-functional collaboration.

• Lead the Central Europe Operations Excellence function and align local execution with business strategy
• Drive continuous improvement, governance, and performance management
• Partner with executive leadership to improve efficiency, scalability and business outcomes
• Drive automation, process optimisation, and future AI adoption
• Translate strategy into Sales & Operational Plans and oversee local GTM initiatives
• Oversee planning, segmentation, territory planning, quota management, and sales compensation
• Partner with sales leaders to improve forecasting accuracy, pipeline hygiene and execution
• Provide data-driven insights from global and local reporting
• Lead the local rhythm of the business and review cadence
• Support complex commercial opportunities through deal structuring and governance
• Oversee quote-to-cash lifecycle and improve closing efficiencies
• Ensure successful month and quarter closes according to Forecast

• Significant leadership experience in Revenue Operations, Sales Operations, Sales Excellence or Operational Excellence
• SaaS, Cloud, Software, or IT industry experience
• Knowledge of software licensing and subscription business models
• Expertise in Sales Forecasting, pipeline management, territory planning, quota setting and sales compensation
• Proven ability to influence senior stakeholders and drive organizational change
• Experience operating within complex international and matrix environments

• Strategic and commercial mindset
• Executive influence and stakeholder management
• Operational excellence and continuous improvement
• Sales Forecasting
• Pipeline management
• Territory planning