Order Process Manager (m/f/d)

Stellenbeschreibung:

Company

cosnova GmbH
Limespark
Unlimited

cosnova? The name might be new to you – but you certainly know our brands essence and Catrice : they are available in more then 90 countries and together generate annual sales of around 1 billion euros. Today, we rank among the Top 10 in colour cosmetics – thanks to our 900+ dedicated employees worldwide. With passion and creativity, they continue to write our success story every day.

Start your own chapter with us – bring your ideas and skills to an working environment shaped and supported by the values of a family-owned company.

Responsibilities

Ownership: You will manage customer orders from start to finish – from order receipt through to invoicing.
Customer Focus: As the primary point of contact for our customers throughout the order processing cycle, you will provide professional and reliable support.
Team Collaboration: Working closely with cross-functional departments, you will help ensure smooth and efficient processes.
International Business: You will prepare export and customs documentation, contributing to the successful global distribution of our products.
Service Excellence: You will independently handle customer complaints and issue credit and debit notes, always striving to find customer‑focused and efficient solutions.

Qualifications

Completed commercial/business vocational training or a comparable qualification.
Several years of experience in a similar role, ideally within the consumer goods industry and international/export business.
The ability to stay organized under pressure and quickly understand complex situations.
A structured, independent, and goal‑oriented way of working with a high level of reliability.
A conscientious, dependable team player with a genuine passion for collaboration.
Proficiency in Microsoft Excel and SAP SD.
Excellent written and spoken German and English; additional language skills, such as French, are an advantage.

Benefits

For your rest: in addition to 30 vacation days per year, you will receive four weeks of paid special leave (sabbatical) in your seventh year with the company.
For your future: take advantage of our cosnovAcademy with its wide range of training opportunities.
For your office life: look forward to a modern, stylish workplace, free lunch on Mondays and Fridays, and complimentary underground parking.
For every stage of life: company pension plan, in‑house gym, job ticket, subsidy for childcare costs, and many team events.

This is just a few of our benefits. Check out the rest at:

At cosnova, we value personality, talent and team spirit – not age, origin, gender, skin colour, religion, disability or sexual orientation.

We look forward to receiving your complete job application in English or German. Your contact person for this vacancy is Janne Kuhn (Senior HR Manager, ).