PC Program Officer, Groups and Gaps Services Specialty

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Stellenbeschreibung:

Serve as the program expert in using PC funding to support groups and gaps service tracks, ensuring compliance with grant requirements in assessment, service provision, progress tracking, and reporting

Develop guidance resources for the PC Group Services Track and Gaps Services grant implementation

Collaborate with the Director of Mental Health and Psychosocial Support and Associate Director of Preferred Communities to identify and train staff on best practices for PC groups, extended cultural orientation workshops, and other gap services

Maintain understanding of MHPSS curricula and formats, including First Aid Arts, Amal, and Hope Groups

Organize and facilitate the Groups Community of Practice and technical assistance training for PC Gaps enrollment and service tracking

Ensure program compliance for an assigned portfolio of field and subrecipient offices through monitoring, consultation, and technical assistance

Build familiarity and rapport with local staff

Provide onboarding support for new managers and PC-funded staff

Conduct annual PC Site Profile reviews for PC-funded staff

Host quarterly manager check-ins to promote accountability, self-audit completion, and awareness of home office guidance

Maintain home office administrative records for assigned portfolio offices

Conduct PC monitoring visits to field offices and follow-up desk audits

Collaborate with fellow Program Officers on network-wide programmatic needs

Collaborate with Education Service Line staff to integrate English language learning and adult education principles into MHPSS group programming

Participate in Communities of Practice and cross-departmental meetings within the refugee resettlement community

Contribute to case file form creation and revision

Coordinate with the MHPSS Training Officer to promote case management tools and resources

Contribute to semiannual reporting

Travel up to 10% for site visits and training facilitation

Perform other duties as assigned

Requirements

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document

At least 1 year of experience in refugee resettlement work, with familiarity in refugee resettlement terminology and concepts

Experience in a grant-compliance context

At least 2 years’ experience as a case manager and/or groups facilitator

Bachelor’s degree in a human services field or MSW from an accredited school of social work

Proficiency in Microsoft applications (Teams, Excel, Word) and Asana

Christian faith is a prerequisite for employment

Must comply with pre-employment substance abuse testing

Preferred: Experience working for World Relief and familiarity with its systems

Preferred: Experience with the Preferred Communities (PC) program at the field level

Preferred: Experience leading group or classroom settings with newly arrived populations

Preferred: Master’s degree in social work

Core Competencies

Demonstrates expertise in grant compliance and program management within refugee resettlement, with a strong focus on training, community engagement, and adherence to organizational values. Proficient in utilizing Microsoft applications and Asana for effective program tracking and reporting.