R&D Field Account Manager – Strategic Accounts

Stellenbeschreibung:

Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders
Increase access, trust, early visibility of molecule programs, discovery, and R&D process decisions
Enable timely technology seeding and opportunity creation
Identify and prioritize early-stage technology seeding opportunities
Translate R&D process needs and discovery-stage requirements into concrete use cases
Align Business Units technical experts for validation support across new molecules, processes, and modalities
Drive validation of selected technologies through process and product trials and defined process steps
Apply a process-consultancy approach and document outcomes and readiness signals
Support pilot and clinical-phase (Phase I–III) process and product trials
Enable scale-up/scale-down validation, process optimization, and manufacturing-sensitive readiness
Control and monitor the new process landscape within the account
Flag footprint changes, risks, and implications to internal stakeholders
Execute structured handovers of validated programs to the commercial scope
Package stakeholder maps, process context, validation evidence, and next actions

Requirements

Degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
Strong experience in customer-facing roles in biopharma environments, such as process development support, technical sales, applications, or scientific support
Strong exposure to R&D contexts
Industry experience within R&D in bioprocessing, upstream or downstream process, purification, or filtration is a plus
Ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
Ability to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
Strong stakeholder management across customer R&D networks and internal matrix teams
High proficiency in CRM (SFDC) and disciplined documentation for structured handover, including pipeline tracking, customer processes, validation evidence, and decision points
Fluent English
Willing to travel >50% as this role is heavily focused on external customers
Right to work in the UK

Core Competencies

Demonstrates expertise in building relationships with scientific and managerial stakeholders in R&D environments, translating complex R&D needs into structured validation paths, and managing stakeholder engagement effectively. Proficient in CRM systems and documentation practices to ensure seamless handover and tracking of validation processes.