Senior Strategic Account Manager, Retail

Stellenbeschreibung:

Build and maintain trusted relationships with decision-makers and influencers, ensuring customer retention and satisfaction
Prospect for leads, manage a robust pipeline, lead contract negotiations, respond to RFIs/RFPs, and close new business
Identify customer needs to position standardized and semi-complex solutions across the EFX portfolio
Develop and execute account plans, aligning commercial goals with market trends
Coordinate resources from multidisciplinary teams across the company to accelerate opportunities and ensure high-quality delivery
Generate revenue, prospect for customers, and manage relationships as a trusted advisor
Take a consultative approach from prospecting and contract negotiation through ongoing account development

Requirements

Strong expertise in developing and executing account plans and commercial targets
Experience with prospecting techniques (email, cold calling, social selling), lead qualification, and negotiation/closing strategies
Ability to investigate customer challenges, ask strategic questions, and propose customized solutions
Understanding of purchasing processes, regulations, and industry trends
Ability to deliver high-impact presentations and influence stakeholders
Ability to build long-term partnerships with internal and external stakeholders
Experience working for a credit bureau

Core Competencies

Demonstrates strong expertise in developing and executing account plans aligned with commercial targets, while effectively managing customer relationships and delivering high-impact presentations. Proven ability to prospect for leads, negotiate contracts, and provide customized solutions based on customer needs.