(Senior) Architecture Advisor for Service Industries (f/m/d)

(Senior) Architecture Advisor for Service Industries (f/m/d)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize yourwellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do

The Architecture Advisor (AA) works closely with SAP’s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer’s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer’s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.

As an Architecture Advisor (AA), you will focus on the following key areas:

• Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
• Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.
• Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer and partners.
• Provide a linkage from the customer to SAP product development leadership.

Creating an SAP Architecture Vision for the Customer

• Support building customer demand through appropriate thought leadership positioning.
• Understand customer’s business process map and business model with industry reference architecture focus.
• Understand customer’s current enterprise landscape and future needs.
• Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.

Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap

• Drive business architecture and capability mapping to solution design.
• Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.
• Support customer cloud transformation roadmap definition (business and application focus).
• Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).

Being a Trusted Architecture Advisor for the Customer

• Align living roadmap with current adoption/solution consumption.
• Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio.
• Guide customers in designing and implementing agentic AI architectures that enable autonomous decision making and workflows to help organizations transition to autonomous enterprises.

What you bring:

• Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes.
• Knowledge of the SAP portfolio and Cloud, Hosted Services, SaaS/ PaaS models.
• Proven professional networks in the market to drive pipeline and revenue growth for SAP.
• Experience in Service industries (Financial Services, Professional Service, Travel, Transport, Logistic, Media Industry) is an added value for candidates.
• Excellent presentation, problem solving and communication skills and an innovative mindset.
• Experience presenting to senior leadership/C-levels.
• Experience of driving tangible outcomes in Enterprise Architecture for customers.
• Fluency in German and English.
• Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
• Togaf certifications and Experience in using EAM tools is an added value for candidates.

Meet your team:

At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.

We are passionate about enhancing the end-to-end customer experience. We rethink business processes, place our customers and their requirements at the center of our sales activities and thus accompany the service sector on its way into the digital future. We collaborate closely with our sales colleagues, partners and colleagues from other areas of our company.

Our team is responsible for customers in Service Industries (e.g. Financial Services, Travel, Transport, Telco, Logistics, Media and Professional Services).

Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: