Senior Director, AI Strategy and Operations

Stellenbeschreibung:

Define and lead the enterprise AI product portfolio across business functions, corporate services, media, and athlete performance businesses
Identify, prioritize, and deliver high-value AI opportunities with strategy and functional executives
Establish product roadmaps for AI-powered experiences, copilots, intelligent applications, and autonomous agents
Align AI investments with enterprise strategy, governance requirements, and measurable business outcomes
Develop product success metrics, adoption targets, and value realization frameworks
Design next-generation operating models integrating AI agents into business processes and workflows
Redesign workflows for human-AI collaboration, including agentic operating processes that augment or automate work
Establish standards and methodologies for agent orchestration and human-agent interaction models
Build and lead a team of AI Product Managers
Establish AI and agentic systems product management practices
Lead product prioritization, roadmap management, requirement definition, and stakeholder alignment
Partner with AI engineering, data science, platform, security, and architecture teams from concept through deployment
Lead multidisciplinary design work for intuitive AI, conversational, agent, and AI-enabled workflow experiences
Create repeatable design patterns for copilots, agents, and human-AI workflow integration
Establish frameworks to measure utilization, engagement, productivity gains, business outcomes, and financial returns
Drive organizational adoption with HR, Communications, Learning, and functional leadership teams
Build feedback mechanisms to continuously improve AI products and experiences
Serve as primary liaison between business leaders and AI delivery teams
Facilitate alignment across strategy, technology, operations, data, governance, risk, and change management functions
Support executive steering committees and portfolio governance processes

Requirements

15+ years of leadership experience spanning product management, operations, strategy, digital transformation, consulting, analytics, or technology leadership
Demonstrated success driving enterprise-scale transformation and AI-enabled business outcomes
Experience leading AI, Generative AI, Machine Learning, Agentic AI, Automation, or Digital Product organizations
Experience designing enterprise workflows and operating models, and building or scaling AI-enabled products and services
Experience in retail, media, consumer, technology, sports, healthcare, financial services, or similarly complex enterprises preferred
Familiarity with Responsible AI, governance frameworks, and AI risk management
Knowledge of AI-powered products, copilots, intelligent applications, autonomous agents, and agentic business workflows
Knowledge of knowledge fabric, AI models, AI-enabled workflows, agent orchestration, and human-agent interaction models
Ability to partner with AI engineering, data science, platform, security, and architecture teams from concept through deployment
Knowledge of standards for conversational experiences, agent interactions, AI-enabled workflows, and repeatable design patterns for human-AI workflow integration
Knowledge of frameworks to measure AI utilization, engagement, productivity gains, business outcomes, financial returns, user satisfaction, operational efficiency, and time-to-value
Strategic thinking connecting AI opportunities to enterprise value creation and long-term business strategy
Systems thinking to redesign end-to-end workflows combining people, process, technology, and AI agents
Product leadership to build and scale AI product portfolios driving measurable outcomes
Human-centered design to create trusted and impactful human-AI collaboration experiences
Organizational influence and change leadership across diverse stakeholders, competing priorities, and transformative initiatives
Cameras must be on during all virtual interviews
AI tools are not permitted during any part of the interview process
Satisfactory background check, which may include ID verification

Core Competencies

Demonstrates extensive leadership in AI product management, driving enterprise-scale transformation and measurable business outcomes through strategic alignment and innovative AI solutions. Proficient in designing workflows and operating models that integrate AI technologies, ensuring effective human-AI collaboration and value realization.