Senior Field Clinical Specialist – Mitral & Tricuspid

Stellenbeschreibung:

Provide day-to-day field clinical study support, technical and education support, and site management for Transcatheter Mitral Valve and Transcatheter Tricuspid Valve clinical programs
Conduct on-site education and/or consulting
Support field personnel in delivering outcomes and service for Medtronic customers
Partner with cross-functional teams to develop and execute enrollment plans
Participate in conventions, forums, and meetings to increase product awareness
Provide customer case and education support with Therapy Development Management
Identify and facilitate growth opportunities with the Clinical Support Team
Serve as a technical resource for assigned medical products or solutions
Assist in clinical study procedures, including Intrepid TMVR/TTVR device preparation and case support
Provide technical support, device and system troubleshooting, and guidance on device suitability and patient selection
Support imaging modalities including echocardiography, angiography, and CT
Provide clinical-site feedback for engineering designs and product enhancements
Develop and maintain customer relationships and enrollment support with assigned sites
Establish and maintain relationships with investigators, research coordinators, OR/Cath Lab staff, nursing units, decision makers, and administrators
Serve as point of contact during patient screening and enrollment and collect required screening materials
Coordinate product shipping and returns between internal and external customers
Assist with physician training materials, procedure simulators, benchtop models, didactic sessions, case studies, and presentations
Train physicians and hospital personnel on Medtronic products through individual sessions, in-service programs, seminars, and symposiums
Educate, mentor, and train internal Medtronic employees as required

Requirements

High school diploma/degree and minimum 8 years of clinical support experience, or associate degree and minimum 6 years of clinical support experience, or bachelor’s degree and minimum 4 years of clinical support experience, or advanced degree and minimum 2 years of clinical support experience
Unrestricted U.S. work authorization at the time of hire and for the duration of employment
Ability to travel approximately 75%, including international travel and overnight stays
Valid driver’s license and active vehicle insurance policy
Ability to work in Cath Labs or Operating Rooms with radiation exposure
Ability to conduct company business outside typical Monday–Friday, 8:00am–5:00pm schedule
Ability to lift 20 pounds
Ability to use computers and CT reconstruction programming
Ability to travel extensively by car and plane
Ability to sit and stand for 8 hours/day
Ability to wear a lead apron for long periods
Ability to wear required personal protective equipment
For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Preferred: 3+ years of Structural Heart industry field experience
Preferred: Experience with echocardiographic imaging of the mitral and/or tricuspid valve
Preferred: Experience using CT segmentation and analysis software such as 3Mensio
Preferred: Experience with trans-septal procedures including TMVR or LAAC
Preferred: Clinical research experience, including coordinating multi-center trials
Preferred: Experience presenting, writing, and teaching clinical and medical information
Preferred: Experience with group presentations and interventional/surgical cardiac procedures
Preferred: Experience with Good Clinical Practice and/or regulatory compliance guidelines
Preferred: Proficiency in MS Office, MS Project or similar scheduling software, and project management techniques and tools

Core Competencies

Demonstrates extensive clinical support experience in Transcatheter Mitral Valve and Tricuspid Valve programs, with strong capabilities in technical education, site management, and cross-functional collaboration. Proficient in imaging modalities, clinical study procedures, and customer relationship management.