Senior Project Manager - Software Implementation

Senior Project Manager at project44 leads end-to-end customer implementations within a fast-paced SaaS environment. You’ll coordinate cross-functional teams, govern project delivery, and ensure on-time, on-scope delivery with strong customer satisfaction. The role blends governance, planning, and hands-on delivery, often with regional presence and language capabilities. You’ll partner with Solutions Architects to translate business needs into successful implementations, shaping how customers realize value from the platform.

• Own full project lifecycle from post-sale handover to Go-Live and Hypercare
• Develop and manage detailed project plans, milestones, and deliverables
• Lead project governance with status reporting and stakeholder communication
• Manage risks, issues, dependencies and mitigation strategies
• Oversee budget and scope to meet commercial parameters
• Be primary customer contact for delivery and expectation management
• Coordinate cross-functional teams (Solutions Architects, Engineering, Product, Support)
• Facilitate project ceremonies (kick-off, weekly status, steering committees, go-live readiness)
• Support testing phases (System Testing & UAT) and Go-Live planning
• Oversee Hypercare and transition to Customer Success
• Track progress using internal tools (e.g., Jira, Zendesk, Rocketlane)
• Contribute to process improvements and scalable delivery frameworks
• Support pre-sales by providing delivery feasibility input
• Travel occasionally for on-site delivery when needed

• Fluent in English and German (written and spoken)
• 5+ years in customer-facing project management roles
• Experience in supply chain, transportation, or logistics tech, SaaS implementations, or software delivery
• Proven ability to manage complex multi-stakeholder projects
• Strong risk, budget, and stakeholder management
• Experience with project and collaboration tools (JIRA, Confluence, Microsoft Office)
• Effective communication with both technical and non-technical stakeholders
• Strong organizational skills and ability to manage multiple projects
• Willingness to travel occasionally
• Experience with TMS, ERP, or supply chain systems is a plus

• strong communication
• stakeholder management
• cross-functional collaboration
• JIRA
• Confluence
• Rocketlane