Senior Specialist, Learning & Development – Integrated Account Management

Responsibilities

• Serve as a strategic learning partner supporting capability development across the IAM organization within the company portfolio.
• Partner closely with business leaders and cross-functional stakeholders to identify capability gaps, assess business needs, and design product, disease, and above-brand learning solutions that enhance skills and drive organizational effectiveness.
• Design, develop, and deliver strategic learning solutions that build capabilities and drive performance across the IAM organization.
• Lead in designing learning journeys and execute learning strategies aligned with IAM business objectives.
• Manage multiple complex learning projects, overseeing curriculum development, and implementing blended learning approaches including instructor‑led training, e‑learning, virtual learning, workshops, and performance support tools.
• Support development, implementation, and sustainment of OCEP‑related learning resources and experiences for Account Executives (AEs).

Requirements

• Minimum of a bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources, or related discipline.
• Minimum of 5 years of sales, account management, or related sales/account management training experience within the pharmaceutical industry.
• Strong facilitation and presentation skills with the ability to engage audiences.
• Exceptional project management and organizational skills.
• Ability to manage multiple complex projects simultaneously in a fast‑paced environment.
• Strong stakeholder management and relationship‑building capabilities.
• Effective verbal and written communication skills.
• Ability to influence and collaborate across teams without direct authority.
• Strategic thinker with strong business acumen.
• High attention to detail and execution excellence.
• Ability to work independently while also contributing effectively within team environments.
• Strong understanding and appreciation of customer‑facing Account Executive environments.