Senior Technical Account Manager

In this Senior TAM role, you act as a trusted technical advisor to strategic enterprise customers, guiding the implementation and optimization of Zero Trust segmentation using Guardicore. You will drive adoption, deliver strategic value, and strengthen security postures while collaborating with cross-functional teams. You’ll work with large enterprises in EMEA, using your networking and security expertise to solve complex problems at scale. This position offers a meaningful impact by enabling customers to maximize Akamai’s security platform in real-world environments.

• FlexBase program
• Health, well-being, finances, and life beyond work

• Own the technical relationship with strategic enterprise customers
• Drive customer success and platform adoption
• Deliver strategic value through architectural guidance and outcomes
• Demonstrate technical expertise and problem solving in complex environments
• Support growth and successful expansion within accounts

• Relevant experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar)
• Solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation)
• Experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection)
• Hands-on experience with Linux/Windows environments
• Strong troubleshooting and problem-solving skills
• Experience with large enterprise customers in EMEA; fluent in English and German

• Customer focus and relationship building
• Clear communication and collaboration across teams
• Analytical problem solving
• Guardicore Segmentation (product experience)
• Zero Trust and microsegmentation concepts
• Threat detection