ServiceNow Architect

Job Title: German-Speaking ServiceNow Architect

Overview

We are seeking an experienced ServiceNow Architect fluent in German to lead the design, implementation, and optimisation of enterprise ServiceNow solutions across ITSM and related modules.

Key Responsibilities

• Design and architect scalable ServiceNow solutions aligned with business requirements
• Lead end-to-end implementation of ITSM, ITOM, and related modules
• Act as technical authority and provide best-practice guidance to stakeholders
• Translate business requirements (German/English) into technical designs
• Oversee integrations with third‑party systems and enterprise platforms
• Ensure platform governance, performance, and security standards are met

Requirements

• Fluent German and strong English communication skills
• 5+ years’ experience with ServiceNow, including architecture‑level work
• Deep knowledge of ITSM and at least one additional module (ITOM, HRSD, CSM, etc.)
• Strong understanding of integrations (REST/SOAP, APIs)
• ServiceNow certifications (Certified System Architect preferred)
• Experience working in enterprise or consulting environments