Sorting Hub Manager

Job Responsibilities

• Manage and lead all aspects of sorting hub operations, including inbound receiving, outbound dispatch, package sorting, and inventory management.
• Develop, implement, and monitor operational procedures to maximize efficiency, reduce costs, and improve service levels.
• Lead, mentor, and develop a team of sorting hub supervisors and operators, fostering a high-performance culture and ensuring compliance with company policies and safety regulations.
• Monitor key performance indicators (KPIs) such as sorting accuracy, throughput, on-time performance, and labor utilization, taking corrective actions as needed.
• Collaborate with other departments, including transportation, warehousing, and customer service, to ensure seamless end-to-end logistics operations.
• Identify and implement process improvements and technological advancements to enhance sorting efficiency and capacity.
• Ensure strict adherence to safety protocols and maintain a clean, organized, and safe working environment.
• Manage equipment maintenance and resource allocation to ensure optimal hub functionality.
• Prepare and present operational reports to senior management, highlighting performance, challenges, and proposed solutions.

Job Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5-7 years of experience in logistics or warehouse operations, with at least 3 years in a managerial or supervisory role within a sorting or distribution center.
• Proven track record of optimizing operational processes and managing large teams in a fast-paced environment.
• Strong understanding of sorting technologies, warehouse management systems (WMS), and logistics software.
• Excellent leadership, communication, and interpersonal skills with the ability to motivate and develop staff.
• Demonstrated ability to analyze data, identify trends, and make data-driven decisions.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Flexibility to work varied shifts, including evenings, weekends, and holidays, as required by operational needs.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.