Strategic Account Executive – Government, Healthcare & Utilities

Stellenbeschreibung:

Build and manage a growing portfolio of strategic accounts across the Netherlands, with a primary focus on Government, Healthcare & Utilities, to help ElevenLabs meet its revenue goals.
Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for government bodies, healthcare organizations, and utilities providers.
Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Dutch government, healthcare, and utilities organizations.
Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
Develop and execute account strategies to expand ElevenLabs' presence within the Dutch government, healthcare, and utilities sectors, navigating complex procurement and organizational structures, including public tender processes.
Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.

Requirements

7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
Well-connected in the Dutch government, healthcare, and utilities landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.
Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
Deep understanding of enterprise and public sector procurement and legal processes in the Netherlands, including tender and RFP processes, with the ability to accelerate deal velocity within complex organizational structures.
Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
Passion for voice and audio AI and how it can unlock transformative value for customers.
A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
Native or full professional proficiency in Dutch; strong English for internal collaboration.

Core Competencies

Demonstrates expertise in strategic sales within the SaaS and technology sectors, particularly in conversational AI and voice technology. Proven ability to navigate complex procurement processes and build relationships with C-suite executives in the Dutch government, healthcare, and utilities sectors.