Customer Service Representative (CSR) – Rescheduling & Permits (Fully Remote)

Responsibilities:

• You will be responsible for managing appointment rescheduling and permit coordination.
• This role involves communicating with customers, technicians, and local authorities.
• Update calendars and reschedule appointments as needed.
• Track permit applications and ensure timely approvals.
• Maintain accurate records of all scheduling and permit activities.

Qualifications:

• Must have customer service or administrative experience.
• Strong organizational, multitasking, and communication skills.
• Experience in HVAC, plumbing, construction, or home services is required.