Customer Success Manager- Power & Renewables - 26138P

Customer Success Manager – Power & Renewables – 26138P

Locations: Austin, Texas; Houston, Texas; Denver, Colorado.

Description

At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible. We are the most trusted energy‑dedicated SaaS company, with a platform built to maximize value from generative AI and innovative solutions that reshape how energy is consumed and managed.

By offering anytime, anywhere access to analytics and insights, we help customers make better decisions that provide communities around the world with clean, affordable energy. The energy industry is changing fast, and we continue to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem—from renewables, power and utilities, to oil and gas and financial institutions.

We will be seeking a highly driven Customer Success Manager to join our Sales team in one of our three locations. The role offers the opportunity to join a rapidly growing company delivering industry‑leading solutions to customers in the world’s most dynamic and fastest‑growing sector.

Performance Objectives

• CSM part of a POD focused on Growth, partnered with an Account Director focused on Retention; account base 50‑60 accounts.
• Execute annual sales goals and meet targets for account growth on a monthly, quarterly, and annual basis.
• Team with Technical Advisors to present a value proposition and capitalize on new upgrade and upsell opportunities.
• Collaborate with Customer Education Managers to identify opportunities for increased ROI within the account base.
• Provide quarterly, semi‑annual, and annual forecasts within an acceptable accuracy rate.
• Deliver client feedback to marketing and development teams to build more effective products and services.

Competitive Candidate Profile

• At least 5 years of recent experience managing energy vertical accounts; Power & Renewables experience is a plus.
• Experience with complex contract renewals is required.
• Ability to upsell various clients and resolve customer issues.
• Team player with the ability to work autonomously when required.
• Driven by results, high goal orientation, and urgency; strong motivation is essential.
• Proven experience managing a customer life cycle and sales process.
• Experience in the Power & Renewables space is preferred.
• Knowledge of the outside sales process, internal account management/retention, and ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision‑makers, risk mitigation, retention, and closing).
• Demonstrated experience forecasting new business on a monthly, quarterly, and semi‑annual basis.

Benefits

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA) and commuter benefits
• Lifestyle & Wellbeing Program
• Pet Insurance

Eligible for Commission.

Salary Range: $75,000 – $90,000 base salary and $70,000 – $90,000 commission (USD).