IT Specialist – Hardware Support (part time) (m/f/d)

Position Title: IT Specialist – Hardware Support (part time) (m/f/d)

Your mission

The IT Specialist (Hardware) will be responsible for maintaining, troubleshooting, and supporting computer hardware and related infrastructure for our team. This includes desktops, laptops, printers, networking devices, and other peripherals.

Your main responsibilities

• Responsible for procurement of computers and equipment by liaising with local supplier
• Manage fixed assets using the existing Excel tracking system
• Maintain office infrastructure, including network, VoIP, and printers
• Conduct initial diagnosis of hardware faults and coordinate with local suppliers for complex repairs
• Install, configure, and maintain computer hardware and peripherals
• Provide technical support to employees for hardware issues, both onsite and remotely
• Perform hardware troubleshooting, diagnostics, and repairs or coordinate vendor support as needed
• Assist with hardware inventory management and documentation
• Set up IT equipment (laptops, docking stations, monitors, etc.) for new employees
• Ensure compliance with internal IT security policies and best practices
• Collaborate with IT team members on infrastructure and broader support requirements

Your profile

• Proven experience in IT hardware support (minimum 1–2 years preferred)
• Solid knowledge of desktop and laptop hardware, printers, and networking basics
• Familiarity with Windows and macOS environments
• Good problem‑solving and communication skills
• Ability to work independently and manage time effectively
• Fluent in English; Chinese or other languages are a plus

Nice to have

• Experience with remote support tools (e.g., TeamViewer, AnyDesk)
• Basic knowledge of Active Directory and IT asset management systems
• Previous experience in an international or fast‑paced environment

What we offer

• Unique opportunity to join a truly diverse and international, ambitious and rapidly growing GoodWe Europe team
• Excellent professional and personal development opportunities in a rapidly growing leading photovoltaic company
• Passionate work environment with flat hierarchies and fast decision making
• Have fun and do something meaningful and make a difference