(Senior) Business Operations Manager - Payroll (d/f/m)

Personio's intelligent HR platform helps small and medium‑sized organizations unlock the power of people by making complicated, time‑intensive tasks simple and efficient. Our team of 1,500 Personios is building user‑friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

Position: Permanent employee, Full‑time

• Munich, Berlin or Dublin with availability to be 3 days per week at the office.

The Role: How you'll make an impact at Personio

Personio is Europe’s leading HR software provider, empowering small and mid‑size organisations to grow and succeed. We believe people are the single most important success factor for any organisation. Payroll is Personio’s #1 strategic priority and growth driver. This role will be instrumental in delivering our ambitious growth objectives for this product in Germany and other key European markets.

As a (Senior) Business Operations Manager (f/m/x) you will join our Payroll Business Operations team, reporting to the Payroll’s Business Operations Lead, who reports into the Revenue Operations Team at Personio.

This role will play a key role in laying and improving the foundations for Payroll across Personio’s cross‑functional teams, encompassing Product, Operations, Sales, Legal and Marketing. Additionally, you will support Payroll's Business Operations Lead in establishing an operational rhythm to drive collaboration and accountability in our fast‑paced execution environment.

Key responsibilities

• Define, run and improve business performance processes – manage the reporting and tracking of Payroll and its key initiatives by developing a comprehensive dashboard with key OKRs and operating metrics, primarily focused on customer funnels.
• Develop mechanisms to facilitate decision‑making, promote accountability, and monitor progress across critical business initiatives.
• Deliver operational projects – steer cross‑functional teams to deliver strategic, organisational, and operational projects designed to increase revenue, productivity, and operational efficiency.
• Data analytics and business intelligence – perform analyses, derive insights, and define resulting actions for topic areas such as budget planning, partnership strategies, or lead generation activities.
• Stakeholder management – work with and positively influence cross‑functional teams, including Sales, Marketing, Product, and Operations.
• Executive communication – develop dashboards, presentations, and documentation to communicate results in a succinct, easy‑to‑understand manner to all levels of the organization.
• Co‑pilot the business – always think two steps ahead to identify gaps and deliver operational improvements that will enable us to continue scaling exponentially.

Sought character traits and expectations

• Well‑versed in ambiguous and constantly changing business environments.
• Front‑line experience in go‑to‑market roles is a strong plus, ideally in sales, partnerships or channel management.
• Execution focus – instead of just advising, you like to own and drive things yourself. You don’t rest until the rubber hits the road.
• Project management expertise – you know how to plan, manage and steer projects to ensure high‑quality deliverables and impact.
• Business analytics and visualization – you love data and enjoy building analyses and dashboards, using Google Sheets/Excel and PowerPoint. Advanced skills such as SQL, Tableau, Python are a plus.
• Demonstrated experience working, collaborating and communicating exceptionally well with multiple stakeholders and cross‑functional teams.
• B2B SaaS sales processes and tools: knowledge of key SaaS metrics and experience with CRM software, e.g., Salesforce.
• Growth mindset – you are on a mission to learn and grow, and enjoy challenging yourself.
• English business fluency is required; German is a plus.

Why Personio

Personio is an equal‑opportunity employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values‑driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

At Personio, we value in‑person collaboration while also offering flexibility. The role is office‑based, with 3 days per week required in your contracted office location. The remaining days can be worked from home or in the office if you prefer. In addition, you’ll have 20 Flex Days per year to work remotely from other locations.

Benefits

• Competitive reward package – reevaluated each year – that includes salary, benefits, and pre‑IPO equity.
• 28 days of paid vacation, plus an additional day after 2 and 4 years.
• Impact day – one fully paid day that allows you to make an impact on the environment and society.
• Generous family leave, child support, mental health support, and sabbatical opportunities.
• Social activities: meals, cultural initiatives, events such as local summer sessions and year‑end celebrations, healthy snacks, drinks, and a weekly catered lunch.