Senior Food Safety Manager

Stellenbeschreibung:

Set food safety strategy, program standards, and priorities across sweetgreen
Partner with company leadership on major initiatives from concept through measurable results
Use risk, audit, and regulatory data to focus effort and investment
Serve as technical authority for the Food Safety team
Guide regional partners on complex investigations and high-risk escalations
Own food safety performance for the NYC Region
Partner with operators to maintain federal, state, and local regulatory compliance
Own the NYC Region's third-party audit and pest control programs
Review audit results, sanitation violations, customer complaints, temperature monitoring, and pest activity
Drive corrective actions to completion with timely documentation
Build SOPs, training materials, crisis management protocols, and food safety reporting systems
Track food safety and quality performance and surface risk early
Build relationships with local health departments and guide operators through inspections and violations
Monitor changes in government regulation and industry best practice
Surface food safety and quality issues and turn them into continuous improvement opportunities

Requirements

10+ years in food safety or quality assurance, ideally in a multi-unit restaurant or QSR environment
Track record building and scaling food safety programs across a growing footprint
Direct experience owning third-party audit programs and regulatory relationships
Experience serving as the technical escalation point for a distributed team or field organization
Bachelor of Science degree; preference for Food Science, Microbiology, Biological Science, or a related discipline
Experience influencing senior leaders on decisions that carry operational and financial consequence
Command of pathogens and microbes associated with food production, microbiological testing, HACCP, SOPs, and government and industry regulations, codes, and standards governing food safety and quality
Comfortable working in food safety management and reporting systems
Root cause analysis and continuous process improvement
Comfortable with travel up to 75% of the time
Self-directed operator with high integrity who takes initiative and delivers with limited oversight

Core Competencies

Demonstrates extensive expertise in food safety strategy, regulatory compliance, and quality assurance within multi-unit restaurant environments. Proven ability to build and scale food safety programs, manage third-party audits, and influence senior leadership on critical operational decisions.