Vice President, Transformation Services – Accounts Receivable Optimization

Stellenbeschreibung:

Lead enterprise-wide Accounts Receivable transformation initiatives across health system clients to improve financial performance and operational excellence
Develop and execute strategic AR optimization roadmaps focused on cash acceleration, revenue yield, and sustainable performance improvement
Identify, prioritize, and quantify opportunities using data analytics, benchmarking, and operational assessments
Drive initiatives that reduce aged accounts receivable, improve collection velocity, and increase reimbursement
Partner with internal and client leadership to establish transformation priorities, governance, and measurable success metrics
Lead cross-functional teams and initiatives to improve denials management, underpayment recovery, complex claims resolution, and payer performance
Develop and standardize best practices, playbooks, and operating models for AR optimization across client engagements
Monitor executive dashboards and KPI scorecards related to AR performance, cash collections, aging trends, and transformation outcomes
Lead and/or participate in Joint Operating Committees (JOCs) and client steering committees
Drive payer-specific improvement strategies by analyzing denial trends, contract compliance, reimbursement performance, and escalation opportunities
Identify opportunities to reduce cost-to-collect through workflow optimization, standardization, and resource alignment
Stay current on healthcare reimbursement trends, payer policy changes, regulatory requirements, and industry best practices
Measure and communicate the financial impact of transformation initiatives, including cash acceleration, revenue yield improvement, cost savings, and return on investment
Use, protect, and disclose patients’ protected health information (PHI) in accordance with HIPAA standards
Understand and comply with Information Security and HIPAA policies and procedures
Limit viewing of PHI to the minimum necessary to perform assigned duties
Perform other duties as assigned

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field preferred
10+ years’ experience in a leadership role within revenue cycle services required, preferably in a healthcare hospital-based healthcare setting
Strong understanding of revenue cycle management principles and practices
Strong knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operations
Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools
Excellent leadership skills, including the ability to motivate, mentor, and develop a high-performing team
Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively
Proficiency in Microsoft Office Suite
Strong interpersonal skills and ability to communicate well at all levels of the organization
Strong problem solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results orientation
Excellent written and verbal communication skills required
Ability to follow directions, collaborate with others, and handle stress
Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes

Core Competencies

Demonstrates expertise in leading Accounts Receivable transformation initiatives within healthcare settings, focusing on revenue cycle management, operational excellence, and strategic optimization. Proficient in data analytics and performance measurement to drive financial improvements and enhance collection processes.