Vice President – Transformation Services

Stellenbeschreibung:

Lead and drive revenue cycle transformation initiatives to maximize efficiency and effectiveness of full end-to-end revenue cycle operations and services for clients
Provide strategic guidance and support to external and internal stakeholders on revenue cycle optimization initiatives and activities
Prepare comprehensive reports, presentations, and documentation to monitor, evaluate, and communicate the effectiveness of revenue cycle initiatives
Act as a subject matter expert on revenue cycle practices and operations, addressing inquiries from clients and team members
Monitor analytics and report trends in payments, denials, and procedural problems to clients
Develop recommendations regarding corrective actions and process improvements
Stay abreast of healthcare industry trends, regulations, and managed care contracts
Maintain a positive and professional demeanor with clients and team members
Maintain confidentiality of sensitive client and Med-Metrix proprietary information
Ensure compliance with organizational and departmental policies and procedures
Analyze and resolve complex problems efficiently
Establish realistic and measurable goals and priorities aligned with organizational objectives
Communicate with patients, colleagues, insurance companies, hospital staff, and clients
Collaborate with the Business Development team during the sales process
Oversee timely disablement of remote client access for terminated or transferred employees, when applicable
Use, protect, and disclose patients' protected health information only in accordance with HIPAA standards
Understand and comply with Information Security and HIPAA policies and procedures
Limit viewing of PHI to the minimum necessary to perform assigned duties

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field preferred
10+ years of experience in a leadership role within revenue cycle services, preferably in a healthcare hospital-based healthcare setting
Strong understanding of revenue cycle management principles and practices
Knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operations
Excellent leadership skills, including the ability to motivate, mentor, and develop a high-performing team
Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools
Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively
Proficiency in Microsoft Office Suite
Strong interpersonal skills and ability to communicate well at all levels of the organization
Strong problem solving and creative skills and ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Must possess a smart-phone or electronic device capable of downloading applications for multifactor authentication and security purposes
Ability to follow directions, collaborate with others, and handle stress

Core Competencies

Demonstrates expertise in revenue cycle management, including optimization strategies and compliance with healthcare regulations. Proven ability to lead teams, analyze complex problems, and communicate effectively with diverse stakeholders.