Account Manager – Corporate & Fortune 500

Responsibilities

• Manage and grow corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction
• Serve as the main point of contact for key accounts, including program oversight, handling inquiries, escalations and strategic discussions
• Identify new business opportunities within existing accounts and execute up‑ and cross‑selling strategies
• Analyze customer needs and develop tailored solutions to maximize client success
• Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service
• Prepare reports and analyses on customer performance, contract administration and revenue development
• Continuously monitor the market, analyze competitor activity and adapt strategy to current customer requirements

Requirements

• Bachelor’s or Master’s degree in Business Administration (or equivalent), or several years of experience in account management, preferably with large enterprise or corporate accounts
• Proven ability to build strong, long‑term relationships with decision‑makers at various levels
• Strong problem‑solving skills and a proactive approach to customer challenges
• Quick learner with the ability to adapt to new systems and tools
• Excellent communication, negotiation and presentation skills
• Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are an advantage
• Willingness to occasionally work flexible hours to support clients in other time zones
• Proficient with MS Office (especially Excel and PowerPoint)

Certifications & Qualifications

• Bachelor’s degree
• Master’s degree