Associate Customer Support Specialist (Fully Remote)

Benefits

• Competitive compensation including salary, commission, and equity packages.
• Comprehensive medical, dental, FSA, and vision plans.
• 401(k) retirement plan with company-matched contributions.

Work Culture

• Flexible PTO to recharge and be your best self.
• Generous 16-week paid parental leave for all parents.
• Annual educational allowance for professional development and office extras like snacks and commuter benefits.

Role Requirements

• 0-2 years in a customer-facing role; non-traditional backgrounds welcome.
• Comfortable in a fast-paced, ticket-driven environment.
• Proficient with modern SaaS tools and ticketing systems; coachable and empathetic.

Miter is on a mission to help construction contractors build with confidence by rebuilding core HR, finance, and operations systems using AI and embedded payments. Since launching in 2021, we've grown to thousands of customers and tens of millions in ARR, backed by top investors like Bessemer, Coatue, and Battery.