National End-User Accounts Manager – MRO Industrial Sales

Responsibilities

• Drive National Accounts Manager Program Growth
• Create, expand, and scale programs that generate measurable revenue impact
• Conduct End User meetings to uncover needs and run trials
• Review pipeline activity with internal leadership
• Develop strategic plans for assigned end users
• Maintain accurate Salesforce pipeline
• Lead the full sales cycle from opportunity identification through negotiation
• Collaborate with aligned distributors and manufacturers
• Conduct distributor alignment meetings
• Represent customer needs to manufacturers and internal stakeholders
• Ensure consistent delivery of documented value and program visibility
• Conduct Quarterly Business Reviews
• Partner with internal teams for consistent program execution

Requirements

• Strong understanding of multi-site national account structures and end-user business challenges
• Bachelor’s degree in sales, marketing, business-related field OR the equivalent in work experience
• 3–5 years of experience managing and growing national or strategic accounts
• Strong business acumen and collaborative mindset with an emphasis on partnership development, accountability, and follow-through
• Knowledge of distributor/manufacturer channel models and value‑added program execution
• Ability to build executive-level relationships and communicate ROI, value creation, and conversion results
• Strong analytical and reporting skills
• Highly organized with exceptional time management and planning skills
• Self‑directed and capable of managing multiple projects
• Proficient use of Microsoft Office 365 and CRM tools (Salesforce preferred)

Hard Skills

• Salesforce
• Sales cycle management
• Pipeline management
• Strategic planning
• Analytical skills
• Reporting skills
• Program execution
• Value creation
• ROI communication
• Multi‑site account management

Soft Skills

• Business acumen
• Collaboration
• Partnership development
• Accountability
• Follow-through
• Time management
• Organizational skills
• Self‑direction
• Communication
• Relationship building

Industry Keywords

• National Accounts Manager
• End User
• Distributor alignment
• Quarterly Business Reviews
• Strategic accounts
• Value‑added programs
• Channel models
• Business‑related degree
• Sales and marketing
• Program visibility

Tools & Technologies

• Microsoft Office 365
• CRM tools