Account Executive, SMB - DACH Market (German Speaking)

In this role you will manage and grow a portfolio of existing DocuSign clients within a fast-paced SaaS environment. You will uncover additional use cases, position the broader DocuSign Agreement Cloud, and drive incremental revenue while collaborating with cross-functional teams. You will qualify opportunities, upsell products, and coordinate onboarding and customer success activities. You’ll stay highly knowledgeable about DocuSign products and maintain accurate CRM data to support forecasts and loyalty. This is a hybrid role focused on turning relationships into measurable business impact.

• Engage with existing clients to uncover additional use cases and opportunities to expand revenue
• Qualify opportunities using DocuSign’s sales methodology and success criteria
• Position DocuSign's value as part of the client's business solution and address key business issues
• Upsell new products/services and extend the solution beyond initial implementation
• Process sales orders and facilitate onboarding
• Coordinate with professional services, training, product management, and marketing
• Engage customers in DocuSign and partner events
• Provide timely reports and forecasts for management
• Maintain deep product knowledge and accurate account information in CRM
• Manage customer loyalty and act as escalation point for clients

• Fluency in English and German
• Experience in consultative sales and account management in a SaaS model
• Experience using Salesforce.com, Word, PowerPoint and Excel
• BS/BA degree
• Willingness to travel
• Ability to work in a team and independently
• Strong verbal and written communication skills

• strong communication skills
• team collaboration
• prioritisation and adaptability
• Salesforce.com
• Microsoft Word
• Microsoft PowerPoint