Manager Customer Support (Fully Remote)

• Ensure all support teams deliver an excellent and consistent customer experience.
• Track performance against agreed metrics and use data to drive improvements.
• Build and own action plans for areas of improvement.

What We Offer:

• A culture built on trust and accountability.
• Flexible Leave Paid Time Off policy and remote working opportunities.
• Growth opportunities with talented colleagues and mentors.

Your Profile:

• Strong manager with proven track record of delivering great customer outcomes.
• Resilient, data-centric, and comfortable with reports and charts.
• Collaborative, with ability to work across global support groups.

Unit4

Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations. With over 40 years of heritage, it is an agile, fast-growing company with a people-first culture.