Account Manager Northwest Europe Engineered Solutions & Polymer Solutions materials

In this role you drive growth and profitability for Engineered Solutions & Polymer Solutions across Northwest Europe, owning major accounts and steering commercial strategy. You collaborate with cross-functional teams to deliver value, negotiate contracts, and secure long-term partnerships. Your work supports market expansion and process improvements in a complex, international environment. You will engage with customers at multiple levels and represent the company at industry events to strengthen relationships and opportunities.

• Manage assigned customer accounts to hit sales, volume, margin, and profitability targets
• Serve as primary commercial contact and coordinate internal resources (TS&D, Customer Service, Supply Chain, Product Management, Logistics)
• Build strong relationships with decision makers and stakeholders
• Develop customer-specific account strategies and growth plans aligning with business objectives
• Identify value growth opportunities and operational excellence initiatives
• Own the full sales process (contracts, pricing, rebates, volume commitments, forecasting, credit)
• Lead commercial negotiations and execute contractual agreements
• Provide accurate demand forecasts and maintain CRM data including SalesForce
• Monitor account performance against targets and drive commercial excellence
• Develop and maintain a pipeline of new business and growth projects
• Collect market intelligence on customers, competitors, industry trends, and new opportunities
• Support product specification activities with converters, molders, and contract manufacturers
• Collaborate with internal functions to deliver excellent customer service and results
• Represent the company at events, trade fairs, and conferences

• Engineering degree or Business/Commercial degree with affinity for plastics, chemistry, and industrial markets
• Minimum 10 years in chemical/plastics or related industries
• At least 5 years in a commercial or sales role
• Proven track record in account management, business development, and negotiations

• Strong relationship-building and interpersonal effectiveness
• Excellent commercial, negotiation, and business development skills
• Customer-focused and results-oriented mindset
• Knowledge of plastics markets, applications, and value chains
• Understanding of polymer materials, plastics processing, and industrial manufacturing environments
• Proficiency in MS Office, CRM tools, and SalesForce