Client Executive, Customer Engagement

In this role you drive new business and expansion within German enterprise accounts for Pegasystems’ Real-Time Customer Engagement. You work closely with a regional sales team and partners to map client needs to AI-powered solutions, delivering measurable ROI. You will build credibility with senior executives and navigate cross-functional stakeholders to close complex software deals. This is a high-growth, autonomous position in a leading organization shaping real-time engagement

• remote contract (Germany)
• office in Munich Werksviertel
• pay + bonus incentive
• employee equity
• continuous learning and development
• innovative, inclusive, agile, and fun work environment

• Penetrate new accounts and grow opportunities within existing German enterprise clients
• Map client needs to Pegasystems’ Real-Time Customer Engagement and AI-powered Decisioning solutions
• Build expertise in value propositions, differentiators, and customer references to tailor solutions
• Collaborate with partners to pursue Real-Time Customer Engagement opportunities
• Develop and advance the commercial conversation based on insights and best practices
• Support cross-functional teams to achieve booking targets

• Track record selling complex enterprise software to senior executives (marketing, retention, customer experience, channels, data, analytics)
• Excellent communication skills with the ability to engage senior business and IT leaders in blue-chip organizations
• Fluency in English and German
• 8–10+ years of enterprise software sales experience or equivalent in marketing services/consultancy
• Strong understanding of CMOs, CDOs, retention leadership, revenue optimization, predictive analytics, ML, and real-time marketing
• Knowledge of the digital marketing landscape including Paid Media & Social
• Bachelor’s Degree or equivalent work experience

• strong communication
• curiosity and growth mindset
• ability to work in entrepreneurial, high-growth environments
• Real-Time Customer Engagement
• AI-powered Customer Decisioning
• predictive analytics